Returns and refunds - Smaak Amsterdam

Returns and refunds




You have 14 calendar days to return an item from the day you received it. To be eligible for a return,
your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase. Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original form of payment. You will be responsible for shipping costs for returning your item, these are not refundable. If we have charged you for shipping costs, these will be refunded if the original order is being returned.


Returning through the mail
With the above mentioned return conditions in mind you can return your purchase through the mail with the return form which was send with your package.
Please register your return by using this link. Once we have received the package, we will return the purchase amount within 14 days, using the original payment method and depending on your card issuer's policies


https://smaakamsterdam.shipping-portal.com/rp/


Send your return to the following address and don't forget to prepay.

Smaak Amsterdam
Modemstraat 19
1033 RW Amsterdam,
The Netherlands


In case you didn't received the return form u can download it here:

RETURN FORM



Returning in our shops

Items can also be returned in one of our shops. Please send a message through the contact form you'll
find on our website, state order number and fill in the return form which was send to you with your package. You can only return your item in our shops, there will be no cash money given back to you. Refunds will be deposited on your card or bank account within 14 days.